Company Training

Designed for teams or departments who want to grow together.

These sessions focus on your organisation’s real communication, leadership, and cultural challenges, helping you build confidence in how you communicate, collaborate, and lead.

Cultural Competence

Check this example from the Culture range.

You can adapt it for your team or combine it with other skills.

Leadership Skills

Communication Skills

Example Course

Developing Cultural Competence

Building Trust and Relationships Across Cultures

Overview

This practical training course helps you develop the mindset, awareness, and skills to communicate, collaborate, and lead effectively across cultures.

You'll explore real-world situations, understand how culture shapes behaviour, and learn how to adapt with confidence using the Journey to Cultural Competence framework.

This course could be for you if

  • You’re part of an international team or work across cultures.
  • You use English as a working language.
  • You want to strengthen relationships, reduce misunderstandings, and build trust in global business.

Course Outline - Developing Cultural Competence

4 x 90-minute sessions = 6 hours total

Exploring Culture in Global Business

90-minute session

  • Understand how culture develops and shapes behaviour
  • Discover the layers of culture: products & behaviours, norms & values, basic assumptions
  • Look beyond national cultures to industry, company, and other sub-cultures

Developing Your Cultural Competence

90-minute session

  • Apply the Journey to Cultural Competence framework (Openness, Self, Others, Knowledge, Skills)
  • Identify your own cultural lens and hidden biases
  • Recognise others’ cultural preferences and communication styles through comparison

Building Cultural Knowledge

90-minute session

  • Explore cultural dimensions to strengthen your understanding of national cultures
  • Appreciate similarities and recognise differences to build trust and relationships
  • Analyse real workplace interactions to see culture in action

Applying Cultural Skills

90-minute session

  • Use the Assess, Adapt, Discuss, Coach framework to guide your cross-cultural interactions
  • Adapt your communication and behaviour using a cultural scale
  • Test and broaden your knowledge with a fun national cultures team quiz

How You’ll Learn

You’ll take part in interactive, practice-focused sessions designed to make learning relevant, engaging, and immediately useful.

Interactive approach with discussions, team tasks, case analyses, games, and a cultural quiz.

Focus on your mindset, awareness, and practical strategies for working across cultures.

Examples and exercises can be tailored to your role and industry.

Add coaching, extra sessions, or focused modules for deeper learning and practice.

Related Courses you might also like:

Diversity and Inclusive Leadership
Cross-Cultural Negotiation

Developing Cultural Competence - What to Expect

Active, relevant learning

Sessions focus on real-world intercultural challenges, helping your team communicate and collaborate across cultures.

Build and practise skills

Apply frameworks and practical strategies to navigate cultural differences and strengthen trust in international teams.

Collaborate, grow together

Participate in interactive exercises and discussions to deepen cultural awareness and shared understanding.

Bonus takeaway

Receive focused materials, a certificate, and a short, personalised follow-up to consolidate cross-cultural skills.

Cultural Competence

Check this example from the Culture range.

You can adapt it for your team or combine it with other skills.

Leadership Skills

Communication Skills

Get in touch

FAQs

Open Group Training

Ideal for individual professionals open to learning, practising, and applying new ideas alongside peers from different organisations and countries.

You’ll build the skills, gain new perspectives, and develop the confidence needed to succeed in international projects and collaborations.

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CLC Partner

Flexible support for companies or individuals through training, coaching, and mentoring.

Choose your topics, hours, and formats across communication, leadership, and culture, and work with a trusted partner to build skills, confidence, and impact.

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