Blog & Tips

People are relationship-driven creatures. It is therefore indispensable for us to have good communication skills. Sometimes, we are unaware of the mistakes we make: our body language drives the other person away or we are trying to hog the spotlight. This tip focuses on two essential communication skills:

Active Listening – Don’t just wait impatiently until it is your turn to speak. Make the effort to read between the lines, observe their body language and try to avoid asking yes/no questions.

Stating Your Objective – Heading into a discussion with no real aim, such as building trust, preempting a sale or even just having fun hardly ever has foreseeable consequences. Always be aware of the objective of your communication.